Support Questions and Topics:
FAQ
- Intelligent Support System
- CheckWriter Cloud
- CheckWriter Legacy
- BetterCheck Virtual Terminal
- RoutingTool Virtual Terminal
-
Technical Support
- Error: Invalid import ID generated when I import data from a CheckWriter Legacy database.
- The check or draft is printing too high or printing too low; or the check is too small or too big.
- How do I recover my password for CheckWriter Cloud?
- I need to contact a manager.
- CheckWriter (suddenly) prints blank page, jumbled text, or has other printing imperfections.
- Pre-Sale Product Questions
-
Other Questions
- What is your phone number?
- What is the fax number?
- What is my Order Status? How do I track my order?
- I do not recognize a charge on my credit card.
- What are your hours of operation?
- Open a Support Ticket, Create a Support Issue.
- I need a W-9 to make a purchase. How do I get a W9 for Boston Commerce, Inc.
- How Do I Renew a Legacy Domain Name Registration?
Answers to Your Questions:
How do I upgrade my CheckWriter Legacy Software?
Support ended on December 31, 2018 and replacement CD / disks and flash drives are out of stock. The LEGACY edition is no longer legal to use.
The solution to any technical issue with the old version is to UPGRADE to the new version:
The upgrade will look and feel exactly like the old CheckWriter, so there will be no learning curve. It will import all of their data, even if it is corrupted in most cases.
UPGRADE HERE
-NOTICE:
Version 7.9 and prior are not supported because they are longer legal to use as of 2018.
Historical Support documentation is still published here.
You can send the caller to:
http://checkwriter.net/upgrade.html
Customers who want the DETAILS on why the Legacy version is illegal to use can go here:
https://checkwriter.net/end
YOU CAN OPEN A SUPPORT TICKET REGARDING ANY CHECKWRITER ISSUE HERE:
Open a Support Ticket
