Support Questions and Topics:
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FAQ
- Intelligent Support System
- CheckWriter Cloud
- CheckWriter Legacy
- BetterCheck Virtual Terminal
- RoutingTool Virtual Terminal
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Technical Support
- How do I import my old data into CheckWriter Cloud?
- Error: Invalid import ID generated when I import data from a CheckWriter Legacy database.
- The check or draft is printing too high or printing too low; or the check is too small or too big.
- How do I recover my password for CheckWriter Cloud?
- CheckWriter (suddenly) prints blank page, jumbled text, or has other printing imperfections.
- Pre-Sale Product Questions
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Other Questions
- What is your phone number?
- What is the fax number?
- What is my Order Status? How do I track my order?
- I do not recognize a charge on my credit card.
- What are your hours of operation?
- Open a Support Ticket, Create a Support Issue.
- I need a W-9 to make a purchase. How do I get a W9 for Boston Commerce, Inc.
- How Do I Renew a Legacy Domain Name Registration?
Answers to Your Questions:
How can I get a RoutingTool Update?
For RoutingTool Virtual Terminal, or RoutingTool Plug In, results are automatically updated on each business banking day.
For RoutingTool Private Use Database, you simply place an update order online here: Order Private Use Update
